VMW Nutraceuticals (OPC) Pvt. Ltd. is committed to delivering products to its customers and distributors in a timely and reliable manner. This Shipping Policy outlines the terms and conditions related to order processing and delivery.
Orders are processed after successful confirmation of payment.
Order processing timelines may vary based on product availability, order volume, and location.
Orders placed on weekends or public holidays will be processed on the next working day.
We currently ship products within India.
Shipping to specific locations is subject to serviceability by our logistics partners.
Estimated delivery timelines typically range from 5 to 10 business days, depending on the delivery location and courier service.
Delivery times are approximate and may vary due to factors beyond the company’s control, including weather conditions, courier delays, or unforeseen circumstances.
Shipping charges, if applicable, are clearly mentioned at the time of checkout.
The company reserves the right to revise shipping charges without prior notice.
Once the order is dispatched, tracking details may be shared via SMS, email, or through the company’s platform, where applicable.
Customers are responsible for tracking their shipments using the provided information.
Courier partners will attempt delivery as per their standard procedures.
In case of unsuccessful delivery due to incorrect address, unavailability of the recipient, or refusal to accept the package, re-shipping charges may be applicable.
Customers must report any damaged, missing, or incorrect products within 48 hours of delivery.
Claims raised after this period may not be accepted.
Resolution will be provided as per the company’s Return and Refund Policy.
Customers and distributors are responsible for providing complete and accurate shipping details.
VMW Nutraceuticals shall not be liable for delays or non-delivery caused by incorrect or incomplete address information.
VMW Nutraceuticals shall not be held responsible for delays or failure in delivery due to circumstances beyond its reasonable control, including natural disasters, strikes, lockdowns, or government regulations.
The company reserves the right to modify or update this Shipping Policy at any time without prior notice. Continued use of our services indicates acceptance of the revised policy.